Missing Burrow refunds, chased until the money lands
Tell us what happened and hand over what you have. We write to Burrow, chase the reply, and keep going until it is resolved — you do not have to sit on hold or remember to follow up.
What we handle for Burrow
- Missing Burrow refunds, chased until the money lands — done when the money arrived.
- Disputed Burrow charges, taken up for you — done when the charge was reversed or credited.
- Unpaid Burrow rebates, chased for you — done when the rebate paid out.
What we'll need from you
- the order or booking reference
- the amount you are owed
- the date you paid, or were told the refund was coming (helpful, not required)
- what you already tried, and what they told you (helpful, not required)
How we reach Burrow
We contact them by email and live chat, under your name, and keep chasing on a schedule rather than waiting for you to remember.
What it costs
- Repair / replacement: $0 during beta
- Recovered cash: 15% of what we recover, max $99
- Denied claim: $0
No win, no fee. You approve the first letter before it goes.
Prefer to write to Burrow yourself?
We will draft the letter free — the right facts for a Burrow claim, one clear ask, and the address to send it to. No account needed.