Canyon warranty claims, filed and chased for you

Tell us what happened, hand over what you have, and we write to Canyon and chase the reply until it is resolved.

What we handle for Canyon

• Canyon warranty claims, filed and chased for you — done when the repair, replacement or refund was delivered.
• Missing Canyon refunds, chased until the money lands — done when the money arrived.
• Disputed Canyon charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Canyon rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the serial number from the product label
• the address a replacement should ship to (helpful, not required)
• a phone number, in case they need to reach you (helpful, not required)

How we reach Canyon

We contact them by email, their support form and phone, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support email: us@canyon.com
• Support form: https://www.canyon.com/en-us/contact/
• Phone: +18332269661

What it costs

• Repair / replacement: $0 during beta
• Denied claim: $0
• Money recovered: 15% of what we recover, max $99
• Nothing recovered: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Canyon yourself?

We will draft the letter free — the right facts for a Canyon claim and the address to send it to. No account.

Canyon's verified support email and phone · every verified support contact