Missing Our Place refunds, chased until the money lands

Tell us what happened and hand over what you have. We write to Our Place, chase the reply, and keep going until it is resolved — you do not have to sit on hold or remember to follow up.

What we handle for Our Place

• Missing Our Place refunds, chased until the money lands — done when the money arrived.
• Disputed Our Place charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Our Place rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the order or booking reference
• the rebate amount
• the date it appeared on your statement
• what you already tried, and what they told you (helpful, not required)
• the account or card the charge landed on (helpful, not required)
• the rebate claim or tracking number

How we reach Our Place

We contact them by email, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support email: [email protected]

What it costs

• Repair / replacement: $0 during beta
• Recovered cash: 15% of what we recover, max $99
• Denied claim: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Our Place yourself?

We will draft the letter free — the right facts for a Our Place claim, one clear ask, and the address to send it to. No account needed.