Missing Insta360 refunds, chased until the money lands

Tell us what happened, hand over what you have, and we write to Insta360 and chase the reply until it is resolved.

What we handle for Insta360

• Missing Insta360 refunds, chased until the money lands — done when the money arrived.
• Disputed Insta360 charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Insta360 rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the order or booking reference
• the amount you are owed
• the date you paid, or were told the refund was coming (helpful, not required)
• what you already tried, and what they told you (helpful, not required)

How we reach Insta360

We contact them by their support form, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support form: https://www.insta360.com/support

What it costs

• Money recovered: 15% of what we recover, max $99
• Nothing recovered: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Insta360 yourself?

We will draft the letter free — the right facts for a Insta360 claim and the address to send it to. No account.

Insta360's verified support email and phone · every verified support contact