Missing Plausible refunds, chased until the money lands

Tell us what happened and hand over what you have. We write to Plausible, chase the reply, and keep going until it is resolved — you do not have to sit on hold or remember to follow up.

What we handle for Plausible

• Missing Plausible refunds, chased until the money lands — done when the money arrived.
• Disputed Plausible charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Plausible rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the order or booking reference
• the amount you are owed
• the date you paid, or were told the refund was coming (helpful, not required)
• what you already tried, and what they told you (helpful, not required)

How we reach Plausible

We contact them by email, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support email: hello@plausible.io

What it costs

• Repair / replacement: $0 during beta
• Recovered cash: 15% of what we recover, max $99
• Denied claim: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Plausible yourself?

We will draft the letter free — the right facts for a Plausible claim, one clear ask, and the address to send it to. No account needed.

Plausible's verified support email and phone · every verified support contact