Strava price rises, taken back to them

Tell us what happened, hand over what you have, and we write to Strava and chase the reply until it is resolved.

What we handle for Strava

• Strava price rises, taken back to them — done when the new recurring price is in effect.
• Missing Strava refunds, chased until the money lands — done when the money arrived.
• Disputed Strava charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Strava rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the account number on the bill
• what you're being charged now, per month
• what you were paying before it went up
• when you noticed the increase (helpful, not required)

How we reach Strava

We contact them by email and their support form, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support email: support@strava.com
• Support form: https://www.strava.com/support/chat

What it costs

• Price brought back down: one verified month of the saving, up to $79
• Price not brought down: $0
• Money recovered: 15% of what we recover, max $99
• Nothing recovered: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Strava yourself?

We will draft the letter free — the right facts for a Strava claim and the address to send it to. No account.

Strava's verified support email and phone · every verified support contact