Missing Sur La Table refunds, chased until the money lands

Tell us what happened and hand over what you have. We write to Sur La Table, chase the reply, and keep going until it is resolved — you do not have to sit on hold or remember to follow up.

What we handle for Sur La Table

• Missing Sur La Table refunds, chased until the money lands — done when the money arrived.
• Disputed Sur La Table charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Sur La Table rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the order or booking reference
• the amount you are owed
• the date you paid, or were told the refund was coming (helpful, not required)
• what you already tried, and what they told you (helpful, not required)

How we reach Sur La Table

We contact them by their support form, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support form: https://www.surlatable.com/contactus

What it costs

• Repair / replacement: $0 during beta
• Recovered cash: 15% of what we recover, max $99
• Denied claim: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Sur La Table yourself?

We will draft the letter free — the right facts for a Sur La Table claim, one clear ask, and the address to send it to. No account needed.

Sur La Table's verified support email and phone · every verified support contact