Tello price rises, taken back to them

Tell us what happened and hand over what you have. We write to Tello, chase the reply, and keep going until it is resolved — you do not have to sit on hold or remember to follow up.

What we handle for Tello

• Tello price rises, taken back to them — done when the new recurring price is in effect.
• Missing Tello refunds, chased until the money lands — done when the money arrived.
• Disputed Tello charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Tello rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the account number on the bill
• what you're being charged now, per month
• what you were paying before it went up
• when you noticed the increase (helpful, not required)

How we reach Tello

We contact them by their support form and live chat, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support form: https://tello.com/contact

What it costs

• Repair / replacement: $0 during beta
• Recovered cash: 15% of what we recover, max $99
• Denied claim: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Tello yourself?

We will draft the letter free — the right facts for a Tello claim, one clear ask, and the address to send it to. No account needed.