Missing Wolf & Shepherd refunds, chased until the money lands

Tell us what happened, hand over what you have, and we write to Wolf & Shepherd and chase the reply until it is resolved.

What we handle for Wolf & Shepherd

• Missing Wolf & Shepherd refunds, chased until the money lands — done when the money arrived.
• Disputed Wolf & Shepherd charges, taken up for you — done when the charge was reversed or credited.
• Unpaid Wolf & Shepherd rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the order or booking reference
• the amount you are owed
• the date you paid, or were told the refund was coming (helpful, not required)
• what you already tried, and what they told you (helpful, not required)

How we reach Wolf & Shepherd

We contact them by email and their support form, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support email: help@wolfandshepherd.com
• Support form: https://wolfandshepherd.com/pages/contact-information

What it costs

• Money recovered: 15% of what we recover, max $99
• Nothing recovered: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to Wolf & Shepherd yourself?

We will draft the letter free — the right facts for a Wolf & Shepherd claim and the address to send it to. No account.

Wolf & Shepherd's verified support email and phone · every verified support contact