Missing X-Chair refunds, chased until the money lands

Tell us what happened and hand over what you have. We write to X-Chair, chase the reply, and keep going until it is resolved — you do not have to sit on hold or remember to follow up.

What we handle for X-Chair

• Missing X-Chair refunds, chased until the money lands — done when the money arrived.
• Disputed X-Chair charges, taken up for you — done when the charge was reversed or credited.
• Unpaid X-Chair rebates, chased for you — done when the rebate paid out.

What we'll need from you

• the order or booking reference
• the amount you are owed
• the date you paid, or were told the refund was coming (helpful, not required)
• what you already tried, and what they told you (helpful, not required)

How we reach X-Chair

We contact them by email and live chat, under your name, and keep chasing on a schedule rather than waiting for you to remember.

• Support email: service@xchair.com

What it costs

• Repair / replacement: $0 during beta
• Recovered cash: 15% of what we recover, max $99
• Denied claim: $0

No win, no fee. You approve the first letter before it goes.

Prefer to write to X-Chair yourself?

We will draft the letter free — the right facts for a X-Chair claim, one clear ask, and the address to send it to. No account needed.

X-Chair's verified support email and phone · every verified support contact